Real estate photography FAQ | Cedar Park and Austin

Book online, any time. Pick your shoot, see your price, and place the order. Prefer to talk? Call 512-400-4205.

Check the live schedule on our booking page. You can book any open time as little as 12 hours ahead, so yes, rush jobs are fine. Don't see the time you want? Text or email us and we'll put you on the waitlist. If someone reschedules, you're first in line.

Yes. Let us know at least 48 hours before the shoot, since changes can affect how long we need on site. Add-ons that don't change our time there, like virtual staging, can be added before or after the shoot.

You can cancel or reschedule any time. Give us at least 24 hours' notice and there's no fee. Inside 24 hours it's $150, on the day of the shoot it's $200, and once we're on site it's $250. Bad weather never costs you a fee. If we show up and the house isn't ready, we'll reschedule. Trust us on this one. A cluttered house never photographs well, and a listing that looks rough online sits longer than the fee is worth.

No problem. We can take the shoot off the calendar until you're ready, or cancel it and refund your payment. When it's back on, just book again.

If rain is on the way, we'll reach out about rescheduling. Rain hurts exterior photos and can flatten the interiors too. The drone can't fly in any rain, and high wind can ground it. Nobody controls the weather, so there's no fee to reschedule for it. We just ask that you stay flexible, since we're moving other clients around too.

No. You're welcome to stay and watch, or just get out of the office for a bit. If you're not there, we need a way in: a lockbox code, a door code, or the 7-digit CBS code for a Supra box. We're a contractor, not an agent, so we can't open a Supra box on our own. Gated community? Send the gate code. Shooting the pool, gym or clubhouse? We may need a key fob.

Yes. If the homeowner is home, we shoot their office first so they have somewhere to hang out until we're done. It's usually easier if they step out, though, especially for 360 tours like Matterport and Zillow Showcase. The 360 camera sees everything, and those can't be edited like regular photos.

Pets are fine. We'll just ask that they hang out in one room so nobody photobombs a shot. That matters most for 360 tours, which can't be edited like regular photos.

Download our free Photo Shoot Checklist and send it to your sellers. Questions? Reach out and we'll help. One quick tip: if you're wondering whether something should go, it should go. Less is always better.

Anywhere from 30 minutes to a few hours, depending on the size of the house and what you order. The order form shows the estimated time for your whole shoot before you book.

Signature Flash is our hand-blended flash and natural light look. We use a combination of ambient light and flashes to relight the room, and it's delivered in two business days. HDR combines multiple exposures of the same room into one photo, so the highlights and the shadows are both captured. It's clean, bright, and ready for MLS, delivered the next business day at a lower price. No photo limits on either one.

No. Every house is different, so we shoot until you have every photo you need to sell it. The one exception is lease listings, which include 15 to 35 photos depending on size, so we can keep the price down for owners and agents. Need more? Extra lease photos are $8 each.

HDR photos are ready the next business day by evening. Signature Flash photos are edited by hand and ready in two business days by evening, or add Next-Day Rush for $50. Video takes 3 to 4 business days.

Yes, two ways. Golden Hour Twilight is $200: we shoot on site at dusk. Digital Twilight is $35: we turn a daytime exterior into dusk in editing.

Yes. We often do light touch ups on our own for free, because we'd rather not hand over a photo with something distracting in it. For bigger retouching, we'll talk through what you want and send a quote.

You'll get an email with a download link. You can also log in to your account, find the shoot under "Listings" and download from there. Pick MLS/Web Ready for MLS and online. Print Ready files are much bigger. They won't work on MLS and they'll slow down a website.

Horizontal video for MLS, YouTube, and your website. Vertical video for social. The Social Media Highlight runs about 45 seconds.

Yes. The Elevated MLS Tour has no agent branding, so it works on MLS, Zillow, and email.

No. Realtor On-Camera is there for agents who want it. If you do, we write the script.

Yes. We're approved to shoot Zillow Showcase listings.

It comes down to reach or quality. Matterport is the most accurate and looks the best, hands down. It costs more, though, and it can't be used on Zillow. If reach matters most, go with the Zillow 3D Tour, since Zillow is where buyers shop for homes. The quality isn't as good. Pick what fits your listing.

Yes. FAA Part 107 certified.

Unlimited drone photos of the property and the lot. That's the Aerial Mini, and the packages that include drone photos give the same. Land and ranch is priced by acreage.

We check airspace and altitude limits before every flight, and we don't fly anything restricted or against FAA regulations.

Yes. Every drone shoot comes with property boundary lines drawn on the photos, so buyers can see exactly where the property starts and stops. A black-and-white survey doesn't show landmarks or terrain, so it's hard to picture from that alone.

HDR | Photos starts at $209 and Signature | Flash Photos starts at $279, both for homes up to 1,000 sq ft. Land | Drone Photos starts at $199. Photos are priced by square footage and land is priced by acreage. Every shoot includes a property website. Type your square footage or acreage into the price builder to see your exact price.

$45 per photo. After the shoot, you pick the photos and the style, so nobody's guessing. Most people stage three: the living room, the primary bedroom, and one more space worth showing off. We keep the original photos, and you can hide them on the property website.

It depends on how many rooms need a redo. A return trip starts at $150.

No travel fee within 50 miles of Cedar Park. 51 to 75 miles is $65, and 76 miles and up is $85.

That's a custom quote. Call 512-400-4205 and we'll price it.

Payment is due at booking. If your account is set up for invoicing, we bill you after the shoot.

Whoever books the shoot pays for it, and that person is the only one licensed to use the photos and video to market the property.

We keep the rights to every photo. They're licensed to the person who booked the shoot, for marketing the property. They can't be shared or passed along without our OK. The details are on our Terms page.

Yes. Reach out first so we can understand what you need and how you want to market the space, then we'll put together a quote.

Cedar Park, Austin, and Central Texas, including Round Rock, Georgetown, Leander, Liberty Hill, Lakeway, Bee Cave, Marble Falls, Burnet, and the Texas Hill Country. No travel fee within 50 miles of Cedar Park.

Based in Cedar Park, TX.